FAQ

Answers to Frequently Asked Questions

1. What is considered in-home care?

In-home care covers non-medical support provided inside the home to help seniors and adults maintain independence. It can include personal care tasks like bathing and dressing, light household duties, meal prep, errands, and transportation help.

2. How do you vet your caregivers?

Every caregiver hired is thoroughly screened, trained, insured, and bonded. Our hiring process includes criminal background checks along with professional and personal reference reviews to ensure trusted and qualified care.

3. Do I need a doctor’s note to get started?

No—non-medical in-home care does not require approval from a physician. You can request services whenever you or your loved one is ready.

4. How do you decide which caregiver is the best match?

We review an intake questionnaire that captures care needs, personality traits, scheduling requirements, home environment, and preferences. From there, a matching system pairs clients with caregivers based on experience, certifications, language, availability, gender preference, and shared interests.

5. What in-home care services are available?

Our services include companion care, homemaker assistance, personal care, Alzheimer’s and Dementia support, and 24-hour/live-in care options.

6. What is live-in care?

With live-in care, a caregiver resides in the home and provides continuous supervision and daily support for safety and comfort around the clock.

7. How do you define aging in place?

Aging in place simply means an individual chooses to stay in their own home as they get older. This helps preserve familiar routines, emotional comfort, and stability, while often being more affordable than facility-based care.

8. What are ADLs and IADLs?

ADLs are basic personal tasks like bathing, mobility, grooming, eating, and toileting. IADLs include more complex tasks needed for independent living, such as paying bills, housekeeping, shopping, and transportation.

9. Can caregivers manage medications?

Caregivers may provide reminders and encouragement but are not allowed to administer medications or handle doses.

10. How soon can you provide a caregiver?

In many cases, we can arrange assistance the same day you reach out. Availability varies by location, and our team is always on call to coordinate care.

Learn More with an In-Home Consultation

For a customized in-home consultation tailored to your loved one’s needs, connect with your local representative. 

Fill out our contact form to take the next step, and your representative will get in touch promptly.

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